{"id":2321,"date":"2025-09-19T08:55:25","date_gmt":"2025-09-19T08:55:25","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&#038;p=2321"},"modified":"2025-10-22T14:25:46","modified_gmt":"2025-10-22T14:25:46","slug":"i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/","title":{"rendered":"I see a booking in status not booked with Hight fraud risk service. What is this?"},"content":{"rendered":"\n<p>If we see a booking or service in status not booked we must check the confirmation error cause:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"220\" src=\"https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-1024x220.png\" alt=\"\" class=\"wp-image-2322\" srcset=\"https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-1024x220.png 1024w, https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-300x64.png 300w, https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-768x165.png 768w, https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-1536x330.png 1536w, https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71.png 1778w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The booking will not be made with the provider. You can cancel it or make a new booking.<\/p>\n\n\n\n<p>You must check in your back office configuration MICROSITES &#8212;-&gt; COUNTRIES and check if you have added to the fraud risk paramenter the mentioned countries. If not it means thatTravel Compositor has added them by default to the entire configuration system. If you want them to be removed contact Travel Compositor to do so under your own risk.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Full information of <a href=\"https:\/\/sites.google.com\/view\/engpackdelclientetravelc\/travelc-clients-pack\/security\" target=\"_blank\" rel=\"noreferrer noopener\">fraud risk configurations<\/a><\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2319,"menu_order":1,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2321","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I see a booking in status not booked with Hight fraud risk service. What is this? - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I see a booking in status not booked with Hight fraud risk service. What is this? - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"If we see a booking or service in status not booked we must check the confirmation error cause: The booking will not be made with the provider. You can cancel it or make a new booking. You must check in your back office configuration MICROSITES &#8212;-&gt; COUNTRIES and check if you have added to the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/\" \/>\n<meta property=\"og:site_name\" content=\"faqs.travelcompositor.com\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-22T14:25:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1778\" \/>\n\t<meta property=\"og:image:height\" content=\"382\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/\",\"url\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/\",\"name\":\"I see a booking in status not booked with Hight fraud risk service. What is this? - faqs.travelcompositor.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/image-71-1024x220.png\",\"datePublished\":\"2025-09-19T08:55:25+00:00\",\"dateModified\":\"2025-10-22T14:25:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/#primaryimage\",\"url\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/image-71-1024x220.png\",\"contentUrl\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/image-71-1024x220.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Fraud and security\",\"item\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/documentation\\\/fraud-and-security\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"I see a booking in status not booked with Hight fraud risk service. What is this?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/\",\"name\":\"faqs.travelcompositor.com\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/faqs.travelcompositor.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"I see a booking in status not booked with Hight fraud risk service. What is this? - faqs.travelcompositor.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/","og_locale":"en_GB","og_type":"article","og_title":"I see a booking in status not booked with Hight fraud risk service. What is this? - faqs.travelcompositor.com","og_description":"If we see a booking or service in status not booked we must check the confirmation error cause: The booking will not be made with the provider. You can cancel it or make a new booking. You must check in your back office configuration MICROSITES &#8212;-&gt; COUNTRIES and check if you have added to the [&hellip;]","og_url":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/","og_site_name":"faqs.travelcompositor.com","article_modified_time":"2025-10-22T14:25:46+00:00","og_image":[{"width":1778,"height":382,"url":"https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/","url":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/","name":"I see a booking in status not booked with Hight fraud risk service. What is this? - faqs.travelcompositor.com","isPartOf":{"@id":"https:\/\/faqs.travelcompositor.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/#primaryimage"},"image":{"@id":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/#primaryimage"},"thumbnailUrl":"https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-1024x220.png","datePublished":"2025-09-19T08:55:25+00:00","dateModified":"2025-10-22T14:25:46+00:00","breadcrumb":{"@id":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/#primaryimage","url":"https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-1024x220.png","contentUrl":"https:\/\/faqs.travelcompositor.com\/wp-content\/uploads\/2025\/09\/image-71-1024x220.png"},{"@type":"BreadcrumbList","@id":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/i-see-a-booking-in-status-not-booked-with-hight-fraud-risk-service-what-is-this\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/faqs.travelcompositor.com\/en\/"},{"@type":"ListItem","position":2,"name":"Fraud and security","item":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/fraud-and-security\/"},{"@type":"ListItem","position":3,"name":"I see a booking in status not booked with Hight fraud risk service. What is this?"}]},{"@type":"WebSite","@id":"https:\/\/faqs.travelcompositor.com\/en\/#website","url":"https:\/\/faqs.travelcompositor.com\/en\/","name":"faqs.travelcompositor.com","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/faqs.travelcompositor.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/manual_documentation\/2321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/manual_documentation\/2321\/revisions"}],"predecessor-version":[{"id":2493,"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/manual_documentation\/2321\/revisions\/2493"}],"up":[{"embeddable":true,"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/manual_documentation\/2319"}],"wp:attachment":[{"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/media?parent=2321"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2321"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/faqs.travelcompositor.com\/en\/wp-json\/wp\/v2\/manual_doc_tag?post=2321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}