{"id":2369,"date":"2025-09-19T11:11:57","date_gmt":"2025-09-19T11:11:57","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&#038;p=2369"},"modified":"2025-09-19T11:11:58","modified_gmt":"2025-09-19T11:11:58","slug":"airgateway","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/airgateway\/","title":{"rendered":"AirGateway"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>javax.ws.rs.InternalServerErrorException: HTTP 500 Internal Server Error<\/strong><\/li>\n<\/ul>\n\n\n\n<p>When you face this error is normally related to a downage in the providers server. Most probably the booking will not be created. Please check with the provider and retry booking<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error on AirGateway Book: agencyCash payment method is not allowed<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The payment method configured in you account with the provider is not valid\/ supported by Travel Compositor. Please check with AirGateways in order to change it to a valid one.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>HTTP 403 Forbidden.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Availability lost during the confirmation, please retry quoting again<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Field payment must be provided<\/strong><\/li>\n<\/ul>\n\n\n\n<p>You account with the provider has no payment method configured. Please contact the provider in order to configure this and retry after to make the booking<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2346,"menu_order":14,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2369","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AirGateway - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/airgateway\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AirGateway - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"When you face this error is normally related to a downage in the providers server. 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