{"id":2393,"date":"2025-09-19T11:18:15","date_gmt":"2025-09-19T11:18:15","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&#038;p=2393"},"modified":"2025-09-19T11:18:16","modified_gmt":"2025-09-19T11:18:16","slug":"anixe","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/anixe\/","title":{"rendered":"Anixe"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>The rate for hotel XXX has expired.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Hotel or fare availability lost for a third party provider on Anixe. If error persist please contact with the provider<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The room does not exist or it doesn&#8217;t belong to the specific hotel or it cannot occupy the number of people\/ Youtravel The hotel does not exist or it is not on sale<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The hotels no longer exists in the inventory of the provider. Please contact with the provider if the error persists<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00a0Supplier returned status &#8216;Provider returned &#8216;Can&#8217; reservation status. Reservation rejected<\/strong><\/li>\n<\/ul>\n\n\n\n<p>This is a puntual error from the provider. Please retry avaiability and book<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Provider returned empty response<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Puntual error between Anice and their third party provider where this last one is taking more time than expected in their reply. Please try again after some minutes<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>rooms_unavailable&#8217; and message: &#8216;One or more requested rooms are unavailable<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Is caused by an availability loss during booking confirmation. Please check if booking is made with the provider and\/or retry again<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Requested offer is not available<\/strong><\/li>\n<\/ul>\n\n\n\n<p>During the booking process the hotel has become &#8220;not available&#8221; Could be cause by availability problems or cache inventory. Please retry after some minutes or contact with the provider<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ERR from Anixe: One or more errors occurred.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The booking request has took more time that expected for the providers reply (timeout). Please check if booking has been made.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Price has changed from requested<\/strong><\/li>\n<\/ul>\n\n\n\n<p>During the booking process the price offered is no longer available, the price will be updated in the next steps<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>java.lang.NumberFormatException: For input string: &#8220;null<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Anixes thirdparty provider misconnection error. Check if booking has been made with the provider and retry if not<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>javax.ws.rs.InternalServerErrorException: HTTP 500 Internal Server Error<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Server error caused by a puntual downage of the provider. Please retry availability later<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2346,"menu_order":26,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2393","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Anixe - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/anixe\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Anixe - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"Hotel or fare availability lost for a third party provider on Anixe. If error persist please contact with the provider The hotels no longer exists in the inventory of the provider. Please contact with the provider if the error persists This is a puntual error from the provider. 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If error persist please contact with the provider The hotels no longer exists in the inventory of the provider. Please contact with the provider if the error persists This is a puntual error from the provider. 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