{"id":2395,"date":"2025-09-19T11:18:45","date_gmt":"2025-09-19T11:18:45","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&#038;p=2395"},"modified":"2025-09-19T11:18:45","modified_gmt":"2025-09-19T11:18:45","slug":"hotelbeds-hotels","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/hotelbeds-hotels\/","title":{"rendered":"Hotelbeds hotels"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>\u00a0HTTP 410 Gone (supplier ID_xxx_xx)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Hotelbeds thirdparty provider failure related to inventory not updated. Please chekc with Hotelbeds if error persists<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00a0ProductException(BOOKING_CONFIRM, Insufficient allotment: The room(s) that you are trying to book is no longer available.)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Third party provider availability issue. Hotlebeds will disable their thirdparty provider when they detect these errors<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00a0Invalid data. The booking does not exist or you do not have permissions to access it<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Internal providers error when confirming booking. Please check in the providers panel if booking has been made or not.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Price Change<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The booking price has changed during booking process or in booking confirmation. In the next steps it will be updated<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hotels Rate limit exceeded<\/strong><\/li>\n\n\n\n<li>The ammount of quotes to the provider has exceeded and Hotelbeds has temporally blocked more quotation requests. Please wait some minutes and retry. If still blocked contact Hotelbeds<\/li>\n\n\n\n<li><strong>ProductException(BOOKING_CONFIRM, There&#8217;s a stop sales for the date\/s)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The available fare and hotel is exhausted for those dates. Please choose another hotel or dates<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>There was a problem proxying the request<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The providers system is down. Please retry after some minutes<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>java.net.SocketTimeoutException: SocketTimeoutException invoking<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error caused by providers system taking too long to reply. Please always check if booking has finally been made in the providers panel<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ProductException(BOOKING_CONFIRM, Office or branch not active.)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>You account with Hotelbeds is inactive. Plesase contact with them in order to solve the issue and disconect the provider from our system<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ProductException(AVAILABILITY_CONFIRM, Booking confirmation error<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Is a common availability error from the provider that in some isolated cases can show up. Please always check if booking has finally been correctly made in the providers panel<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2346,"menu_order":27,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2395","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hotelbeds hotels - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/hotelbeds-hotels\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hotelbeds hotels - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"Hotelbeds thirdparty provider failure related to inventory not updated. 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Please chekc with Hotelbeds if error persists Third party provider availability issue. Hotlebeds will disable their thirdparty provider when they detect these errors Internal providers error when confirming booking. Please check in the providers panel if booking has been made or not. 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