{"id":2425,"date":"2025-09-19T11:29:25","date_gmt":"2025-09-19T11:29:25","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&#038;p=2425"},"modified":"2025-09-19T11:29:25","modified_gmt":"2025-09-19T11:29:25","slug":"hotelbeds-tickets","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/hotelbeds-tickets\/","title":{"rendered":"Hotelbeds Tickets"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>There was an error while processing your request<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Communication issue between Hotelbeds and their supplier. Please check if booking made in providers panel and\/or retry booking<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>HOTELBEDS_APITUDE_TICKETS ATLAS+: Contract and product type are null.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The ticket offered is problably not loaded correctly by Hotelbeds or their third party provider. Please report to Hotelbeds<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>APITUDE_TICKETS ACTGTW_E_103 There are not results for the requested activity.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Availability error or loss from provider during quote process. Please try again in a few minutes<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>HTTP 504 Gateway Timeout<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Providers response not delivered in the expected time (timeout) took too long. Please always check if booking has been finally made in the providers panel<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ProductException(BOOKING_CONFIRM, Minimum stay violated)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Availability error from the provider when trying to book a ticket with a minimum stay that is not being met. Please report to Hotelbeds<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>There was an error while processing your request for &#8216;Booking create&#8217;. Please review the information provided is correct and re-send your request.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error in the connection comunitation between Hotelbeds and their provider. Could be caused by suplying product that is no longer available<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00a0<strong>There was an error while processing the confirmation request: . Please try again and apologies for the inconveniences that this may have caused.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error in the connection comunitation between Hotelbeds and their provider. Could be caused by suplying product that is no longer available<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2346,"menu_order":42,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2425","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hotelbeds Tickets - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/en\/documentation\/booking-errors-from-providers\/hotelbeds-tickets\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hotelbeds Tickets - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"Communication issue between Hotelbeds and their supplier. 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