{"id":2228,"date":"2025-09-19T08:12:31","date_gmt":"2025-09-19T08:12:31","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&p=2228"},"modified":"2025-09-19T08:12:59","modified_gmt":"2025-09-19T08:12:59","slug":"ive-uploaded-an-hotel-in-the-system-and-it-is-not-showing","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/es\/documentation\/uploaded-contracts\/ive-uploaded-an-hotel-in-the-system-and-it-is-not-showing\/","title":{"rendered":"He cargado un hotel en el sistema y no se muestra"},"content":{"rendered":"

Si has cargado tu propio contrato de hotel y no aparece en la disponibilidad, realiza la b\u00fasqueda con un usuario que tenga rol de operador\u00a0y restringe el sistema para buscar \u00fanicamente contratos de hotel utilizando el SUPPLIER EXPLORER<\/strong>, disponible en la parte inferior de la p\u00e1gina principal.<\/p>\n\n\n\n

Si a\u00fan no puedes ver el contrato del hotel, revisa los siguientes puntos:<\/p>\n\n\n\n

Aseg\u00farate de que el proveedor del contrato de hotel est\u00e9 activado en el microsite\u00a0donde est\u00e1s realizando la b\u00fasqueda. Ve al back office MICROSITE ---> CONFIGURACIONES<\/strong>, pesta\u00f1a Gener<\/p>\n\n\n\n

2. Verifica que el contrato del hotel est\u00e9 activado\u00a0en la secci\u00f3n de informaci\u00f3n del contrato.<\/p>\n\n\n\n

3. Si tienes activada la casilla S\u00d3LO PAQUETE VACACIONES<\/strong> aseg\u00farate de que est\u00e1s cotizando con un usuario conectado que tenga alg\u00fan rol de administrador u operador<\/strong>.<\/p>\n\n\n\n

4. Desde el contrato de hotel, revisa en la secci\u00f3n de informaci\u00f3n la pesta\u00f1a Coordenadas. All\u00ed se muestran los destinos incluidos en las coordenadas del hotel.<\/p>\n\n\n\n

5. Comprueba que la b\u00fasqueda coincida con las opciones de configuraci\u00f3n del contrato del hotel<\/strong>\u00a0(d\u00edas de release, estancia m\u00ednima, estancia m\u00e1xima, etc.).<\/p>\n\n\n\n

6. Revisa en la secci\u00f3n de habitaciones<\/strong>\u00a0del contrato de hotel si la b\u00fasqueda realizada coincide con alguna distribuci\u00f3n de habitaciones<\/strong>.<\/p>\n\n\n\n

7. Verifica la tarifa<\/strong>\u00a0y aseg\u00farate de que las fechas buscadas coincidan con el rango de fechas, habitaci\u00f3n, cupo y distribuci\u00f3n<\/strong>. Tambi\u00e9n revisa las pesta\u00f1as de paro de ventas, per\u00edodo de reserva\u00a0y configuraci\u00f3n.<\/p>\n\n\n\n

8. Si todo es correcto, revisa la opci\u00f3n PRIORIDAD DE ALOJAMIENTO<\/strong> en el back office (CONTENIDO WEB)<\/strong> para comprobar si el hotel est\u00e1 bloqueado.<\/p>\n\n\n\n

\n

Si a\u00fan no puede ver el hotel, p\u00f3ngase en contacto con nosotros a trav\u00e9s de la herramienta de contacto de back office.<\/p>\n<\/blockquote>","protected":false},"author":1,"featured_media":0,"parent":2210,"menu_order":13,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2228","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"\nI've uploaded an hotel in the system and it is not showing - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/es\/documentation\/uploaded-contracts\/ive-uploaded-an-hotel-in-the-system-and-it-is-not-showing\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I've uploaded an hotel in the system and it is not showing - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"If you have loaded your own hotel contrat and in the availability is not showing please perform the search with an operator role user and restrict the system to search only hotel contract by using the SUPPLIER EXPLORER available in the bottom part of the home page. 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