{"id":2231,"date":"2025-09-19T08:14:11","date_gmt":"2025-09-19T08:14:11","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&#038;p=2231"},"modified":"2025-09-19T08:14:12","modified_gmt":"2025-09-19T08:14:12","slug":"ive-uploaded-ticket-or-activity-in-the-system-and-it-is-not-showing","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/es\/documentation\/uploaded-contracts\/ive-uploaded-ticket-or-activity-in-the-system-and-it-is-not-showing\/","title":{"rendered":"He cargado ticket o actividad en el sistema y no se muestra"},"content":{"rendered":"<p class=\"translation-block\">Si ha cargado su propio billete o actividad y no se muestra la disponibilidad, realice la b\u00fasqueda con un usuario con rol de operador y restrinja el sistema para buscar s\u00f3lo contratos hoteleros utilizando el <strong>SUPPLIER EXPLORER<\/strong> disponible en la parte inferior de la p\u00e1gina de inicio.<\/p>\n\n\n\n<p>Si todav\u00eda no puede ver el ticket o la actividad del contrato, compruebe los siguientes puntos del ticket del contrato:<\/p>\n\n\n\n<p class=\"translation-block\">1- Aseg\u00farate de que el proveedor del contrato de actividades est\u00e9 activado en el microsite\u00a0donde est\u00e1s realizando la b\u00fasqueda. Ve al back office <strong>MICROSITE \u2192 CONFIGURACIONES<\/strong>, pesta\u00f1a General.<\/p>\n\n\n\n<p>2- Tienes marcada la casilla Activo en la pesta\u00f1a de datos b\u00e1sicos del contrato del ticket<\/p>\n\n\n\n<p class=\"translation-block\">3. Si tienes activada la casilla <strong>S\u00d3LO PAQUETE VACACIONES<\/strong> aseg\u00farate de que est\u00e1s cotizando con un usuario conectado que tenga alg\u00fan rol de <strong>administrador u operador<\/strong>.<\/p>\n\n\n\n<p>4- Aseg\u00farate de que est\u00e1s buscando el mismo destino que aparece en la opci\u00f3n de destino del contrato del billete<\/p>\n\n\n\n<p>5- El tipo de producto en la pesta\u00f1a de datos b\u00e1sicos debe coincidir con el buscador que estamos utilizando<\/p>\n\n\n\n<p class=\"translation-block\">6- Aseg\u00farese de que desde la pesta\u00f1a <strong>MICROSITES<\/strong> est\u00e1 buscando en un microsite que est\u00e1 incluido en los \"disponibles para contratar\". Si est\u00e1 emplty significa que estar\u00e1 disponible para todos.<\/p>\n\n\n\n<p class=\"translation-block\">7- Desde la pesta\u00f1a <strong>MICROSITES<\/strong> si has marcado \"es hotel auxiliar\" s\u00f3lo dar\u00e1 disponibilidad cuando selecciones ese hotel en el proceso de reserva.<\/p>\n\n\n\n<p>8- El contrato debe tener al menos una foto.<\/p>\n\n\n\n<p>9- Desde la pesta\u00f1a PRECIO compruebe que su b\u00fasqueda coincide con la fecha operativa, el rango de disponibilidad y las fechas de fin de venta. Compruebe tambi\u00e9n los d\u00edas antes de que se cumpla la disponibilidad (liberaci\u00f3n)<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Si a\u00fan no puede ver el hotel, p\u00f3ngase en contacto con nosotros a trav\u00e9s de la herramienta de contacto de back office.<\/p>\n<\/blockquote>","protected":false},"author":1,"featured_media":0,"parent":2210,"menu_order":14,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2231","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I&#039;ve uploaded ticket or activity in the system and it is not showing - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/es\/documentation\/uploaded-contracts\/ive-uploaded-ticket-or-activity-in-the-system-and-it-is-not-showing\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I&#039;ve uploaded ticket or activity in the system and it is not showing - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"If you have loaded your own ticket or activityt and in the availability is not showing please perform the search with an operator role user and restrict the system to search only hotel contract by using the SUPPLIER EXPLORER available in the bottom part of the home page. 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