{"id":2389,"date":"2025-09-19T11:17:27","date_gmt":"2025-09-19T11:17:27","guid":{"rendered":"https:\/\/faqs.travelcompositor.com\/?post_type=manual_documentation&#038;p=2389"},"modified":"2025-09-19T11:17:27","modified_gmt":"2025-09-19T11:17:27","slug":"booking-com","status":"publish","type":"manual_documentation","link":"https:\/\/faqs.travelcompositor.com\/es\/documentation\/booking-errors-from-providers\/booking-com\/","title":{"rendered":"Booking.com"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li><strong>processBooking: error: booker_telephone: Please fill in a valid phone number.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Booking.com requiere cierta informaci\u00f3n del \"booker\" y esta informaci\u00f3n se obtiene del perfil de la agencia al que est\u00e1 vinculado el usuario. Si ves este error, comprueba el tel\u00e9fono introducido en el perfil de la agencia y aseg\u00farate de que tienes un n\u00famero de tel\u00e9fono v\u00e1lido.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>javax.ws.rs.InternalServerErrorException: HTTP 500 Internal Server Error.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>El proveedor tiene problemas con sus servidores que no responden. Por favor, intenta hacer un nuevo intento de reserva m\u00e1s tarde.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>please include any parameters that may affect the pricing, such as booker_country.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Es un error de booking.com que no est\u00e1 calculando y actualizando correctamente los precios en base al pa\u00eds del cliente. Por favor, int\u00e9ntalo de nuevo m\u00e1s tarde o con un proveedor\/hotel diferente.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error en el proceso de reserva. &#8216;Invalid UATP\/AirPlus number.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error relacionado con la forma de pago Airplus configurada en su cuenta. P\u00f3ngase en contacto con Airplus para comprobar si las credenciales proporcionadas a Travel C son correctas.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>lastname: must contain at least one word and have a maximum of 60 characters (BOOKING.COM)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Se debe a un car\u00e1cter especial en el nombre o apellido del pasajero. Por favor, vuelva a intentar la reserva y s\u00f3lo deje que los usuarios utilicen caracteres especiales como l\u00edneas, puntos, ap\u00f3strofes, etc.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error en el proceso de reserva. &#8216;Error when generating an AirPlus virtual credit card<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error relacionado con la forma de pago Airplus configurada en su cuenta. P\u00f3ngase en contacto con Airplus para comprobar si las credenciales proporcionadas a Travel C son correctas.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error en el proceso de reserva. &#8216;processBooking: error: booker_lastname: must contain at least one word and have a maximum of 60 characters&#8217;<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Por favor, vuelva a intentar la reserva acortando el nombre o apellido del pasajero<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error en el proceso de reserva. &#8216;unable to confirm that all rooms are still available<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error de disponibilidad del proveedor. Compruebe en el panel de proveedores si se ha realizado la reserva y, en caso contrario, vuelva a intentar realizarla.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Error en el proceso de reserva. 'Habitaci\u00f3n Superior Queen - Parcialmente reembolsable no se puede reservar en esta combinaci\u00f3n<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Este error aparece cuando el proveedor interno de Booking.com no permite reservar varias habitaciones con diferentes pol\u00edticas de cancelaci\u00f3n.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>processBooking: error: cc_cardholder: Please fill in the card holder&#8217;s name&#8217;<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error interno de booking.com con el m\u00e9todo de pago Airpplus. Pruebe de nuevo lated y si el problema persiste en contacto con ellos<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>processBooking: El precio incremental proporcionado (5566644.31) no es correcto para este block_id (149942514_277289484_0_41_0). Si es necesario, incluya cualquier par\u00e1metro que pueda afectar al precio, como booker_country.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>El proveedor tiene un error en el c\u00e1lculo del precio. P\u00f3ngase en contacto con \u00e9l para resolver este problema<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hotel does not support requested payment method&#8217;<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Booking.com ofrece propiedades que no son compatibles con tu m\u00e9todo de pago. Ponte en contacto con ellos para eliminar este producto<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment instructions requested, but hotel does not support provided virtual credit card of type MasterCard&#8217;<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Booking.com ofrece propiedades que no son compatibles con tu m\u00e9todo de pago. Ponte en contacto con ellos para eliminar este producto<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>unable to confirm that all rooms are still available.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Error en la disponibilidad ofrecida por booking.com. Vuelva a intentarlo m\u00e1s tarde<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00a0Selected hotel combination not found<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Este error se muestra cuando la propiedad seleccionada ya no est\u00e1 disponible en el paso de confirmaci\u00f3n. Vuelva a intentarlo m\u00e1s tarde<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>&#8216;Superior Queen Room &#8211; Partially refundable cannot be booked in this combination&#8217;<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Booking.com tiene una limitaci\u00f3n que no permite la compra en la misma reserva de habitaciones con diferentes pol\u00edticas de cancelaci\u00f3n. Por favor, cambia la habitaci\u00f3n\/pol\u00edtica para poder continuar.<\/p>","protected":false},"author":1,"featured_media":0,"parent":2346,"menu_order":24,"template":"","manualdocumentationcategory":[11],"manual_doc_tag":[],"class_list":["post-2389","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-faqs-travelc"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Booking.com - faqs.travelcompositor.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/faqs.travelcompositor.com\/es\/documentation\/booking-errors-from-providers\/booking-com\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Booking.com - faqs.travelcompositor.com\" \/>\n<meta property=\"og:description\" content=\"Booking.com requires a certain information from the &#8220;booker&#8221; and this information is obtained from the agencies profile where the user is linked to. 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