- – 911- [NO FARE FOR BOOKING CODE-TRY OTHER PRICING OPTIONS]
This error shows when theselected fare in either outbound or inbound flight segment become unavailable. Please make a fresh new quotation
- – Amadeus 911- [NO TICKETABLE VALIDATING CARRIER]
The airline you are quoting does not have agreement to issue tickets in your market. Consider contacting us in order to exclude this airline or manually change in the pnr the validation carrier and manually issue it.
- 288 Can´t Sell Service Requested
During the booking process the status of the reserved seat have changed making them not available. Please retry the search
- 20- Can´t Issue Ticket PNR xxxxx. You have 3 Hours For Issue Or It Will Be Cancell.
There are two reasons for this error, the first one is not to ha agreement to issue that airline or second is that tour OID is not fullty activated to issue tickets.
- TICKETING INHIBITED-SSR DOCS MISSING
This error is related normally to the necessity of inserting mandatory passport number for the passenger in order to issue with that airline. Our system requires always this data, but there is a microsite configuration where to can override this and enable always to be inserted any knind of document during the booking process (ID, or passport). In the cases you see this erre is because ID number was inserted instead of passport.
- 996 NO JOURNEY FOUND
This error in shown in the quotations and normally i related to same day outbound and inboiund flight searches when one of them runs out of availability.
- NO JOURNEY FOUND FOR REQUESTED ITINERARY
This error in shown in the quotations when a flight rund out of availability.
- TTP/TTM NOT AUTHORISED FOR LCC
Your OID is not authorized to issue Low cost carriers. Contact us to restrict airlines or check with Amadeus to enable them.
- PROHIBITED TICKETING CARRIER – RE-ENTER TICKETING CARRIER
The airline that the system is trying to issue is not permited issuance with your OID
- Price changed xxxx. Reservation has been made with price error.
When placing the booking we received the confirmation with a price change. In these cases the booking in Amadeus panel will be updated with this new price.
- Error QueuePlacePNR: RESTRICTED
This is caused due to a configuration in your Amadeus connection in oir system related to the PNR being queued to another OID where it is restricted to open this PNR.
- Book error 1949- [PASSENGER AND/OR SEGMENT DATA NOT VALID]
The number characters for passengers name or surname is exceded. Specialy when you travel with infants. Please try to erase or shorten the name or surname.
- Reservation Has Been Cancelled by Provider
When trying to issue the pnr, the airline has change booking status to unavailable. This could be cause by inventory misconexions.
- javax.xml.ws.soap.SOAPFaultException: 95|Session|Inactive conversation
The booking process is took too long and the sesion has expired and availabolity lost. Please try again
- Error trying to book selected baggages :Amadeus NO VALID PRICING SOLUTION FOUND
Pricing problems in one or more flight segments. Porbably cause by fare unavailable or misconexion with the airlines inventory
- Could not get PNR in 24998ms
Booking process took too long and when requesting confirmation Amadeus is not replied with a response. Please check in your Amadeus panel, the booking could have been make correctly
- Can´t issue ticket PNR FOP RJT: REJECTED BY IATA FOP AUTHORITY. You have 3 hours to issue or it will ce cancelled.
You need to contact IATA or concerned BSP Representative (Account Manager) for update to the Cash Limit to continue issuing Tickets/EMDs with FP CASH.
- INHIBITED – OFFICE NOT SPONSORED BY A PRIMARY LOCATION. You have 3 hours to issue or it will be cancelled.
This error is caused because this Office Id has a secondary Iata but is not correctly configured in the OSD option in the Office Id PV profile. You must contact your Amadeus account manager. More information here
- [SPECIFIC SEAT REQUESTED IS NOT AVAILABLE.]
The availability of the seat selection has run out with the airline. Please check in your Amadeus panel
2213: INVALID FORM OF PAYMENT
Our integration support FP CASH. If you have configure any other payment method, let us know. Also it is mandatory that if you have low cost airlines activated you must provide us a valid credit card to include in the bookings
- TABLE DOES NOT EXIST
You Office id has not got configure the form of payment CASH needed to correctly make bookings in the system
- SIMULTANEOUS CHANGES TO PNR- USE WRA/RT TO PRINT OR IGNORE
This error is shown when in the process of confirming a booking there has been changes in the PNR. These changes most probably are caused by the airline inserting notes or changes in the PNR or flights segments. Please check manually if the pnr and issuance are correct
- Error QueuePlacePNR: RESTRICTED
In your Amadeus credetials we have configured a queue placement to a different Office Id. When you see this error menas that you current Office Id is not authorized to place PNRs to this other Office Id.
- NO ITINERARY FOUND FOR REQUESTED SEGMENT 1.
This is cause by a loss in flight availability for any of the segments. Please retry availability
- 313- [INVALID ACCOUNT NUMBER]
The frequest flyer miles card inserted during the booking process is not valid or does not exist. Problably the booking will be make correctly but this card will not be validated automatically for miles accrual.
- ERROR AT END OF TRANSACTION TIME, ERROR AT EOT TIME
This error is caused because in your Office Id you have configured that when saving a PNR you need to insert the NEED RECEIVED FROM. This is not compatible with the system, you need to switch the configuration ORF PNR FILED RF OPTIONAL to “YES” from your Office Id configuration. If any doubds changing this configuration contact your Amadeus account manager