- Pending status, check on supplier
This error shows when we dont receive the confirmation within the timeframe that our system wait for the providers response. Please manually check if it is confirmed with the provider and update in our system.
- Status changed from RQ to BOOKED
This is not an error. Consolid does not confirm automatically the bookings. They can take some time to issue them. Our system will automatically update the issue booking passing them from stauts On request to Booked and you will see this message in the booking.
- Status changed from RQ to CANCELED
This is not an error. Consolid does not confirm automatically the bookings. They can take some time to issue them. Our system will automatically update the issue booking but in this case they could not issue/confirm this booking and ended up cacelling it.
- Booking Reference xxx empty ticket in response
With this provider, you have the possibility to refresh the providers status. When doing this this erro could show meaning that they are not responding the request . Please contact the provider.