- RENEWHOTEL Hotel is no longer available for the same room type and/or meal plan
This error is shown during the booking process, when our system refreshes the availability, the provider responds with error.
- GetAvailError No availability for the requested search criteria
When the providers system is under a heavy load you may see this error. Please try again later
- RENEWHOTEL Hotel is no longer available
When the providers system is under a heavy load you may see this error. Please try again later
- Supplier error:Option Not Found In Valuation
The providers thirdparty supplier is sending a sold out availability response. Please retry again
- Supplier error:Error at supplier’s end
The reasons for receiving this error could be 2:
Supplier errror – unkown error. Is shown when the room is no longer available with the supplier
Price increased for the rates. There has been a price increase during availability
- Supplier error:ProductException(CHECK_RATE, Hotel not Available)
The hotel available is now sold out for that room/rate. Please retry again later
- Price increased for the rates
The hotel available is now sold out for that room/rate. Please retry again later. In this case you can try to check inventory with a new search if the same price is available otherwise another next best available price should be selected
- Paxes data does not match for the room_reference
The error is related to booking a room with Infants. Theproperty will considen then has children but they have an error processing this information,. Please retry to make the booking intertin children instead of infants
- RateIncorrectInCM: RateIncorrectInCM – Rate is mismatch, Agoda Amount : 35.22, IHGD Amount : 116.41, Difference : 81.19, differencePercent: 69.744867279443347 %” ], “code” : 5138
One of the responses of GRN thirdparty has come with a price change. Please restart availability in order for the provider to refresh the price
- Error booking hotel GRN: Supplier error:Final Reservation Price Check failed before booking.
Price changed befote making the booking from the provider. Please try again
- Supplier error:503::AllotmentNotAvailable: AllotmentNotAvailable – There is no matched room
The hotel available is now sold out for that room/rate. Please retry again later. In this case you can try to check inventory with a new search if the same price is available otherwise another next best available price should be selected
- Final Reservation Price Check failed before booking. (Rate Requested
Error caused due to price changed. The prices are dynamic and if if took too long in the booking process between step and step you could encounter this error
- Insufficient credit to create the booking
Yo do not have sufficient credit with your providers account to make the booking. Please contact with GRN in order the increase your balance
- Supplier error:Unexpected system error or price has changed or marca tag with value ‘<VALOR>’ is wrong. It must have 2 characters.
Error between GRN and their thirdparty error. Please retry again and if problem persist contact GRN in order to disable this provider
- Supplier error:Duplicate booking request received
Is shown when there are the booking request is identical to a previous confirmed one. Please check your previous bookings
- Supplier error:Supplier error: The price is no longer available or increased
Error caused due to price changed. The prices are dynamic and if if took too long in the booking process between step and step you could encounter this error
- Service is booked, but mealplan changed from Bed and Breakfast to Room Only.
When receiving the confirmation, our system has detected that the meal plan has changed. Please check the booking in providers panel and correct it if needed.
- Error booking hotel GRN: Cancellation Policy has changed from Search to Book
In the booking process, when jumping to the next step there has been a change in the cancellation policies. Please check them and be aware
- Supplier error:Booking was not confirmed. Price changed
Error caused due to price changed. The prices are dynamic and if if took too long in the booking process between step and step you could encounter this error
- Supplier error:The availability for this hotel is exhausted during the time of booking. Select another hotel
The hotel available is now sold out for that room/rate. Please retry again later. In this case you can try to check inventory with a new search if the same price is available otherwise another next best available price should be selected