If you want to obtain the logs/traces of a search you must enter our back office and go to OPERATIONS —- TRACES
Here in the bottom part you will see the communication traces. By using the filters you will be able to see the logs of a certain provider by cliking on the desired line.
It’s divided in two blocks, the request (fro our system) and the response (from the provider
You will see a line for each step in the booking and you can dowload them by using the dowload buttons. It will dowload in a compressed zip flie